Our model policies can be purchased as a package of you can select specific policies to meet your organisational needs.
The policies are organised in an easy to follow structure divided into the following sections:
BUSINESS OPERATIONS
Policies that will support your business to delivery high quality service. Policies include, but not limited to: Anti-Slavery Policy, Code of Conduct Policy, Equality and Diversity Policy, Duty of Candour Policy, Fit and Proper Person Policy, Health and Safety Policy.
GENERAL ADMINISTRATION
Policies that will give you guidance on how to deliver an outstanding service in a compliant way that meets CQC regulatory requirements. Policies include, but not limited to: Business Insurance Policy, Complaints and Compliments Policy, Counter Fraud & Security Policy, Dress Code Policy, Escorting and Car Driving Policy, Financial Irregularities Policy, Personal Protective Equipment, Wasted Journey Policy and Whistle Blowing Policy
ORGANISATION, STAFFING & RECRUITMENT
Detailed guidance on recruitment and staffing operations to make your Domiciliary Care Agency operate efficiently. Policies will include but not limited to: Absence Management Policy, Access to Record Policy, Disability Discrimination Policy, Induction Policy, Lone Working Policy, Sickness Absence Policy, Staff Supervision Policy, Recruitment and Selection Policy, and Recruitment of Ex-Offenders Policy.
JOB REQUIREMENTS-JOB DESCRIPTIONS
This gives you details of up to 19 various jobs that you can potential employ within your organisation.
STAFF TRAINING & DEVELOPMENT
Staff training and development is the backbone of your business. We give you policies and procedures that make it easy to deliver outstanding training.
RECORD KEEPING & CONFIDENTILITY &DATA PROTECTION
We give you policies and procedures that will make you compliant with record keeping, confidentiality and data protection. Any breaches of these these regulations may result in fines and negative publicity of your business.
CARE OF SERVICE USERS
This gives you guidance on how to deliver outstanding care and support to the various service users that you may work with.
QUALITY ASSURANCE
This gives you details of how to manage and monitor your systems to make sure you are compliant with all the various regulations.
