Domiciliary (Home) Care Policies & Procedures

From As Little As £138.00 Per Month

140 Domiciliary Care Policies & Procedures

24/7 Access



Online Portal

You will have 24/7 access to up to 140 Domiciliary Care/Homecare Policies, Procedures, Guidance, and Forms. Our policies can be accessed online via our portal.

We support organisations to set up Care Quality Commission (CQC) compliant Domiciliary Care  Agency or Home Care policies and procedures.We have developed our compliant policies and procedures to meet the CQC Fundamental Standards, Keylines of Enquiry and Quality Statements. We offer fully editable policies and procedures (in Microsoft Word and can be downloaded as PDF). You will have the ability to customise them to meet your own unique needs. The complete Domiciliary Care Package will include, Policies and Procedures, Forms, Letters, Guides, Quality Assurance/Feedback and human resources and recruitment documents and templates.

Our model policies can be purchased as a package or you can select specific policies or forms and specific documents to meet your organisational needs. 

The policies are organised in an easy to follow structure divided into the following sections:

Business Operations

Policies that will support your business to delivery high quality service. Policies include, but not limited to: Anti-Slavery Policy, Code of Conduct Policy, Equality and Diversity Policy, Duty of Candour Policy, Fit and Proper Person Policy, Health and Safety Policy.

General Administration

Policies that will give you guidance on how to deliver an outstanding service in a compliant way that meets CQC regulatory requirements. Policies include, but not limited to: Business Insurance Policy, Complaints and Compliments Policy, Counter Fraud & Security Policy, Dress Code Policy, Escorting and Car Driving Policy, Financial Irregularities Policy, Personal Protective Equipment, Wasted Journey Policy and Whistle Blowing Policy

Organisation, Staffing And Recruitment

Detailed guidance on recruitment and staffing operations to make your Domiciliary Care Agency operate efficiently. Policies will include but not limited to: Absence Management Policy, Access to Record Policy, Disability Discrimination Policy, Induction Policy, Lone Working Policy, Sickness Absence Policy, Staff Supervision Policy, Recruitment and Selection Policy, and Recruitment of Ex-Offenders Policy.

Job Requirements & Job Descriptions

This gives you details of up to 19 various jobs that you can potential employ within your organisation.

Staff Training & Development

Staff training and development is the backbone of your business. We give you policies and procedures that make it easy to deliver outstanding training.

Record Keeping & Confidentiality & Data Protection

We give you policies and procedures that will make you compliant with record keeping, confidentiality and data protection. Any breaches of these these regulations may result in fines and negative publicity of your business.

Care of Service Users

This gives you guidance on how to deliver outstanding care and support to the various service users that you may work with.

Quality Assurance and Good Governance

This gives you details of how to manage and monitor your systems to make sure you are compliant with all the various regulations.

Cost (Customised)

£1 650.00

You can purchase a single policy for £34.99

Frequently Asked Questions

Here are some of the common questions we are always asked:

We cover  regulated and unregulated activities within Health & Social Care, for all regulations and compliance. This includes policies and procedures for Domiciliary Care Agency, Supported Living, Semi-independent 16+, Care employment agencies, residential homes and children services. 

Yes we do. We will customise your policies to meet your needs. You will need to give us some information that we will use to customise your policies and procedures. 

We use a secure shared file that can be access by as many staff as you wish. We are also flexible to send them in any way that is convenient to you.

We offer regular update service that covers changes in Compliance, Regulations and Law.

The policies and procedures can only be shared by authorised people including your own staff team. You are not able to share with other providers who have not subscribed to our service. 

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